01Is the open-source version really free in production?
Yes. The gateway, the Airspace, gates, approvals, guardrails, budgets and multi-instance support are Apache-2.0, with no license fee and no limits. Enterprise adds identity, compliance and support on top of the same gateway.
02How is Enterprise priced?
Per deployment, yearly or monthly: a platform price that includes 5 seats and 100 million requests a year, plus seats as you grow — seats 6–25 and 26–100 each have their own price, lower for the larger block. Never per token. Above 100 seats or a billion requests a year, we'll size a quote with you.
03What counts as a seat?
A person who signs in to the console with single sign-on, or whom your identity provider provisions over SCIM. People who sign in with a password don't use seats, and neither do agents.
04Can we run it air-gapped?
Yes. The license key is checked on your own server against a public key built into each release — no call home. A server that can reach the license service picks up renewals by itself; one that can't keeps working until the key's end date.
05Do you see our data or traffic?
No. Control Tower is self-hosted: prompts, answers, provider keys and traffic stay on your infrastructure. The only thing that ever leaves is the license key itself, once a day, if renewals are on.
06What if our license ends or we go over?
Nothing breaks. Going over the yearly request allowance only shows in the console. An ended license has a 14-day grace period; after that the Enterprise features pause — and gateway traffic, gates and approvals carry on as before.
07Is there a free trial?
Yes: a 30-day Enterprise key with 5 seats, straight away, with no card. Get a trial key →